Terms of Service

Effective Date: October 24, 2025
Last Updated: October 24, 2025

BlackWire Studio IO
📧 info@blackwirestudio.io
📞 1 (316)-334-2335
🌐 blackwirestudio.io

1. Acceptance of Terms

By accessing or using any services, websites, software, CRM platforms, or digital materials provided by BlackWire Studio IO (“Company,” “we,” “us,” or “our”), you agree to be bound by these Terms of Service (“Terms”).

If you do not agree to these Terms, you must immediately discontinue use of all Services.

2. Scope of Services

BlackWire Studio IO provides creative, marketing, automation, and technology solutions including (but not limited to):

• Branding, logo, and graphic design

• Website and funnel development

• CRM and automation systems

• SEO, social media, and marketing campaigns

• Consulting, training, and white-label services

Each project or engagement is subject to its individual proposal, contract, or scope agreement, which becomes a binding addendum to these Terms once accepted by the client.

3. Payment Terms

• All invoices must be paid in full or as outlined in the contract before project initiation.

• Late payments may incur a 5% monthly interest charge after 7 days past due.

• Projects may be paused, delayed, or canceled for non-payment.

• Clients are responsible for all fees related to wire transfers, payment gateways, or transaction processing.

No work shall be delivered until payment has cleared.

4. Revisions & Scope Changes

Each project includes a defined number of revisions as stated in the proposal or contract.
Requests outside of the agreed scope (including additional features, design overhauls, or new strategy work) will be billed as additional services at the company’s current hourly or project rate.

5. Client Responsibilities

Clients agree to:

• Provide timely feedback, approvals, and content necessary for project completion.

• Supply accurate and complete information.

• Maintain communication throughout the project lifecycle.

• Ensure that any materials or data provided do not infringe upon the rights of third parties.

Failure to provide necessary materials or approvals within the agreed timeline may delay delivery and does not qualify as grounds for refund.

6. Intellectual Property Rights

All creative concepts, designs, copywriting, strategies, and systems remain the intellectual property of BlackWire Studio IO until final payment is received.

Upon full payment, the client is granted a non-exclusive, perpetual, and royalty-free license to use the completed deliverables for their intended purpose.

BlackWire Studio IO retains the right to:

• Display work for portfolio, marketing, or promotional purposes.

• Reuse generic design structures, automations, or templates created during client projects.

Unauthorized resale, redistribution, or white-label use of deliverables is strictly prohibited without written consent.

7. Confidentiality

Both parties agree to treat all confidential information, trade secrets, and proprietary materials as private and not disclose or use such information except as required for project execution.

Confidentiality obligations survive termination of any agreement.

8. Refunds & Cancellations

Refunds are governed under the BlackWire Studio IO Refund Policy, which states:

• Refunds are reviewed on a case-by-case basis.

• No refunds are given for completed deliverables or services older than 60 days.

• An automatic refund amount of 10% of total investment may be applied when applicable.

• Disputes will be handled via arbitration or third-party mediation at the shared expense of both parties.

9. Fulfillment Timeline

Standard fulfillment occurs within 30 days of project initiation unless otherwise specified in writing.
Delays caused by client unresponsiveness, content delays, or revision overload will extend timelines and do not constitute breach of contract.

10. Limitation of Liability

To the fullest extent permitted by law, BlackWire Studio IO, its owners, employees, or partners shall not be liable for any indirect, incidental, or consequential damages, including:

• Loss of profits, data, or goodwill.

• Business interruption or reputational harm.

• Platform downtime or third-party service errors.

Our total liability shall not exceed the total amount paid by the client for the specific project or service in question.

11. Indemnification

The client agrees to indemnify and hold harmless BlackWire Studio IO, its affiliates, and employees from any claims, damages, or legal expenses arising from:

• Misuse of deliverables or materials.

• Client-provided content that violates laws or third-party rights.

• Breach of these Terms by the client.

12. Non-Disclosure & Data Security

We maintain strict confidentiality and security standards.
Client data is protected using encryption, restricted access, and secure CRM systems.
However, clients acknowledge that digital data transmission carries inherent risks, and BlackWire Studio IO cannot guarantee absolute security beyond industry-standard protections.

13. Termination

Either party may terminate a project or engagement in writing under the following conditions:

• Material breach of these Terms or project agreement.

• Client non-payment or prolonged unresponsiveness.

• Mutual agreement.

Upon termination, the client remains responsible for all work completed up to that date, and partial deliverables may be withheld until payment is finalized.

14. Arbitration & Dispute Resolution

All disputes, claims, or controversies arising from or related to our services shall be resolved through binding arbitration rather than court proceedings.

Arbitration Details:

• Arbitration will occur via a neutral third-party arbitrator agreed upon by both parties.

• Costs shall be split evenly between both sides.

• The arbitration decision shall be final and binding.

• Legal counsel participation is permitted but at each party’s own expense.

This clause is designed to provide a fair, efficient, and cost-effective process for dispute resolution.

15. Force Majeure

Neither party shall be held liable for delays or failure to perform obligations under this agreement due to events beyond reasonable control, including but not limited to:
Acts of God, natural disasters, pandemics, wars, strikes, system failures, or government restrictions.

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Kansas, United States, without regard to its conflict of law provisions.
Any arbitration or mediation proceedings shall take place within the same jurisdiction.

17. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

18. Modifications to Terms

BlackWire Studio IO reserves the right to modify or update these Terms at any time without prior notice.
Changes become effective immediately upon posting to our website.
Continued use of our Services constitutes acceptance of any revised Terms.

19. Entire Agreement

These Terms, along with any signed proposal, service agreement, or written correspondence, constitute the entire agreement between BlackWire Studio IO and the client.
No verbal or implied agreements shall override these Terms.

20. Contact Information

For questions, clarifications, or legal notices, please contact:

BlackWire Studio IO
📧 info@blackwirestudio.io
📞 1 (316)-334-2335
🌐 blackwirestudio.io